Our hope is that your first custom formula will be the perfect match for your skin and all of its unique quirks — and for most patients, it is. But when it comes to skincare (or really anything else) you don’t always find the perfect match on your first try.
If your first formula isn’t the one, we promise to work with you until we find a perfect match. If you haven’t noticed improvement by week 6–8, we recommend you chat with your provider about changing your formula or trying a new approach. Even if your formula is working, you can always talk to your provider if your goals shift! Maybe your acne is clearing up and you want to tackle additional skin goals like fine lines or dark spots. Whatever change you’d like to make, this guide will talk you through how to do it.
No two journeys are alike. Some Curology members meet their match in the first week, while others may need to navigate some bumps in the road before they see results — and that’s totally normal. Some members may adore their results, and decide 6 months into their journey that they want to adjust their ingredients as new skin goals come up. At any point in your journey, your provider is here to help you perfect your formula — but before you make a change, it’s important you give your current formula a chance.
If you’re less than 6 weeks into your current formula, we recommend trying the following before you explore a change:
If you’ve tried these things and you’re still not feeling it, you can always talk to your provider about a formula change.
Your provider picked your first formula based on what they learned from your skin survey and photos, but it can be difficult to predict exactly how your skin will respond. Your skin may need something a little stronger, or a bit gentler — and the more you tell your provider about what’s going on, the easier it is to tweak your formula to perfection.
Pictures can be worth a thousand words. So first, snap some new makeup-free selfies like no one’s watching, and make sure you answer the following questions in your message to your provider:
That’s it! For most members who don’t see results with their first formula, the second time is usually the charm.
Once you find a formula you love, stay true to your nightly ritual. Continue to apply your cream to keep your skin clear. Or you may find yourself seeing results above and beyond your expectations — after acne heals, most people continue to see improvement in hyperpigmentation, redness, and texture, which take longer to clear up.
But it doesn’t need to stop there. The beauty of long term relationships? They grow and change as you grow. After a few months of treatment, you may decide you’re ready to take on new and more ambitious skin goals! You can always talk to your provider about tackling new concerns like skin texture, fine lines, or dark spots.
Whatever it is you’d like to work on, just ask! We got you.