Why custom skincare by real people is better (Curology providers aren’t bots!)

No bot understands your skin like a human being 🚫🤖🚫

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Curology Team
Mar 01, 2019 · 6 min read

We’re here to share what we know — but don’t take it as medical advice. Talk to your medical provider if you have questions.

Technology has made access to quality healthcare—including skincare—so much easier. It’s truly amazing. As a skincare company that’s advancing telemedicine to offer easy, affordable access to top-quality dermatology care online, we’re super proud to be a part of this movement. But there’s one thing we’ll never do: we’ll never prescribe you a custom skincare treatment using an algorithm, AI, or a robot in a lab coat.

The trendy thing in our neck of the proverbial woods is to offer custom beauty products using an algorithm. That’s all well and good for some things, but we believe your skin deserves a more personal touch. That’s why when you join Curology, you get matched with a real, live, licensed medical provider to address your (sk)individual needs, from acne to hyperpigmentation to fine lines and wrinkles.

AI is cool, but sometimes a real person is just…better

Humans can assess your skin’s needs like no AI or algorithm can by looking at your pictures and the answers you give during your skin quiz — just like seeing a dermatologist in person. We’re a pretty long way off from AI or algorithms being able to replace real medical providers; for example, if you have beard stubble, AI can mistake it for acne! (True story.) We believe that a human touch is crucial in making the right treatment for each and every Curology member. We wouldn’t do it any other way!

We’re not snubbing tech or anything, but isn’t it always nicer to deal with a real person rather than a bot? Especially because our providers love what they do.

“When I left my in-person practice in North County San Diego to come to Curology full-time, I kept hearing, ‘Aren’t you going to miss seeing patients?’” Curology co-founder and board-certified dermatologist Nancy Satur says. “Even though the patient isn’t sitting in front of me, I still care for my patients and have a relationship with them. I actually think in many ways I have a better handle on how my patients are doing here in a telemedicine practice than I did in my brick-and-mortar traditional dermatology practice, because the photos that our patients upload allow us to follow their treatment progress closely.”

“I think we medical professionals do what we do because we want to help people,” Dr. Satur continues, “and Curology gives us the opportunity to reach so many more patients than we would otherwise.”

We’re hiring, by the way

At Curology, we depend on our tight-knit team to provide easy access to affordable, effective prescription skincare — and we’re growing fast! Know a medical provider who’s down to get in on the revolutionary future of telemedicine? We’re always looking for new providers to join the Curology fam. Check out our careers page and don’t miss the video for an inside peek.

Apply here, future Curology providers!

Meet the faces behind the screen

Not to toot our own horn, but working at Curology is pretty great. The medical providers in our telemedicine practice treat patients via our innovative online platform, which allows for flexible schedules and a good work/life balance. Our San Diego office is both pet-friendly and human-friendly (aka ergonomic), an environment that’s fun to be in as well as thoughtfully designed, maintained, and attentively managed to keep everyone happy. That gorgeous SoCal weather doesn’t hurt, either — just don’t forget your sunscreen!

Don’t just take it from us — here’s what it’s like to work at Curology, straight from a few of our providers.

Jessica N., PA

After working in several different types of settings in medicine, including ER, surgery/hospital, and office practice setting, this has been the most innovative and exciting job of my career as a PA! Curology has made me so optimistic about the way healthcare is headed and I love working with intelligent, motivated, awesome peers who truly care about our patients. The flexible schedule is a huge bonus, and I actually feel like I work better and more efficiently because of it. I love being able to really educate patients and thoroughly answer questions that make a positive impact in the treatment of acne. I truly love this job and feel so lucky to be a part of the Curology team!

Laura G., NP-BC

Being a provider at Curology is the best position I’ve ever had! Not only are we revolutionizing the way we treat acne, but we are having so much fun doing it! We have such amazing team members in every department that work hard to bring quality acne care to our patients. Every day is a blast, and I just love coming in to the office and seeing all these friendly faces. Communicating with patients via our telemedicine platform gives providers the time to personalize patient education that lives on in the patient interface forever. Such a nice change from back-to-back 15 minute visits and no lunch breaks! If you are someone that wants to be a part of something innovative, life-changing, and super cool, Curology is the place for you.

Michelle T., NP

I love love love my job!!! Never before have I felt listened to in regards to shaping the care of my patients. It feels fantastic that my words have an impact. I feel beyond supported by my leaders and my colleagues. Besides the emphasis on work-life balance, there’s an easy-going and supportive atmosphere that I appreciate, and we work hard to protect it. I was a little scared about the jump from in-person care to telemedicine, but from the feedback I’ve gotten from my patients and from what I’ve seen that this platform can do for them, I’m proud to be a part of this evolution in patient-care. Did I mention that I love my job?

Tania M., NP

This is the most amazing job with insanely great leadership, unbelievable flexibility, fantastic coworkers, and happy patients (which is a VERY big deal!). Plus THE BEST EMR/EHR [electronic medical record/electronic health record] I have ever used, which is an even bigger deal!

Curology is for you — really

Curology is like an online dermatologist’s office: if we’re available in your state, that means you don’t have to worry about looking for a dermatologist near you, nor do you have to pay all the extra costs of seeing one in-person. All it takes to get your own custom prescription skincare formula is to take a few selfies and answer a simple skin quiz — all the same stuff you’d have to do in-person at a derm’s office, only it takes less than 5 minutes to complete (and you don’t even have to put on pants). Sound good? Get started by signing up for a free trial month at curology.com, where the doctor is always in.

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